How to restore deleted tasks in Uku

Deleted tasks can be recovered using the Audit Log. How far back you can go depends on your plan: Team plan users can restore tasks deleted on the current day, while Elite plan users can restore tasks from up to 100 days ago.

Quick answer

Open the Audit Log from your profile, a client card, or a task’s three-dot menu. Find the deleted task, click it to open the details, and click Undo to restore it.

Who can do this

• Any team member can access the Audit Log from their profile menu.
• Team plan: Can restore tasks deleted on the current day only.
• Elite plan: Can restore tasks from up to 100 days ago.

How to access the Audit Log

Option 1: From your profile

1. Click your name in the user menu.
2. Select Audit Log from the dropdown.

Option 2: From a client card

1. Open the client card.
2. In the Links section of the client card sidebar, click Audit Log. Uku automatically opens the Audit Log filtered to that client.

Option 3: From a task

1. Open the task you want to check.
2. Click the three-dot menu and select Audit Log.

Restoring tasks on the Team plan

On the Team plan, you can restore tasks deleted on the current day.

1. Open the client card for the client whose task was deleted.
2. Click Audit Log in the Links section. Uku opens the Audit Log filtered to that client.
3. Find the deleted task in today’s activity list.
4. Click on the task to open its details.
5. Click the Undo button to restore the task.

The task is instantly restored.

Restoring tasks on the Elite plan

Elite plan users have 100 days of activity history for restoration.

1. Access the Audit Log (via your profile, a client card, or a task’s three-dot menu).
2. Use the filters to narrow your search:

• Date filter — Navigate to the date when the task was deleted.
• Type filter — Select “Task activity.”
• Action filter — Choose “Deleted.”
• User filter — Filter by the team member who deleted the task.

1. Browse the filtered results to locate the deleted task.
2. Click on the task to open its details.
3. Click the Undo button to restore the task.

Troubleshooting

The Undo button is not available

On the Team plan, you can only restore tasks deleted on the current day. If the deletion happened yesterday or earlier, the Undo option will not appear. Consider upgrading to the Elite plan for extended restoration.

Cannot find the deleted task in the Audit Log

Verify your filters are set correctly. Try broadening the date range or removing other active filters. If the task was deleted by another team member, use the User filter to check their activity.

Restored task is missing some data

In rare cases, certain task details may not be fully restored. Check the task’s fields and re-enter any missing information manually.

Audit Log is empty or not loading

Refresh the page. If the issue persists, check your internet connection or contact Uku support.