Suppliers
This content is not available in your language yet.
Who can do this
Section titled “Who can do this”- Company Owners and Company Admins can enable the Suppliers app, create supplier types, and add, edit, or delete supplier records.
- Company Members can view the supplier list and individual supplier profiles when Suppliers is enabled.
Enabling the Suppliers app
Section titled “Enabling the Suppliers app”- Go to Settings & Apps from the main navigation.
- Find the Suppliers app card.
- Click to open it and activate it for your company account.
Once enabled, Suppliers appears in your main navigation sidebar.
Setting up supplier types
Section titled “Setting up supplier types”Supplier types organize your suppliers into categories — for example “Vendors”, “Partners”, or “Subcontractors”. Each type has its own set of custom fields so you can track different information for different kinds of suppliers.
- Open the Suppliers app settings (via Settings & Apps or the gear icon in the Suppliers view).
- Go to the Types tab.
- Click Add to create a new supplier type.
- Enter a Name (e.g. “Vendors”).
- Optionally set a Parent type to create a type hierarchy.
- Add custom fields to define what information you want to track — for example registration number, address, contact person, website, or account manager.
- Click Save.
You can reorder types by dragging them. Each row supports Edit, Duplicate, and Delete actions from the row menu.
If no supplier types are defined, the supplier list will show a message directing you to the app settings.
The supplier list
Section titled “The supplier list”Navigate to Suppliers from the main menu. The list is organized by tabs — one tab per supplier type. Click a tab to view the suppliers of that type. The total count of suppliers for the selected type appears above the table.
Use the filter bar to narrow the list by company account, custom field values, or keyword search. Save your current filters as a bookmark for quick access later.
Click the Properties button to show or hide columns. Custom fields defined on the supplier type are available as additional columns. Click a column header to sort — sorting is instant.
Adding a supplier
Section titled “Adding a supplier”- Click the Add supplier button at the top-right of the supplier list.
- If you have multiple supplier types, select the type from the dropdown.
- Fill in the supplier form. Available fields depend on the custom fields configured for that type. The Name field is always present.
- Click Save.
Viewing and editing supplier details
Section titled “Viewing and editing supplier details”Click any supplier row to open its detail view. The detail page has two sections:
- Left side — the supplier sidebar shows field values grouped by field group. URLs appear as clickable links; team member references show avatars; addresses are combined into a single line.
- Right side — a Notes section where you can add, view, and manage notes attached to this supplier. Note templates configured in the Suppliers app settings are available here.
Click the Edit button (pencil icon) to open the edit form. To delete a supplier, click Delete at the bottom-left of the edit form and confirm.
Troubleshooting
Section titled “Troubleshooting”The Suppliers menu item is not visible in the sidebar
Section titled “The Suppliers menu item is not visible in the sidebar”The Suppliers app must be enabled for your company account in Settings & Apps. If you do not see the menu item, ask a Company Admin to enable the app.
The supplier list shows “No supplier types defined”
Section titled “The supplier list shows “No supplier types defined””At least one supplier type must exist before you can add suppliers. Go to Settings & Apps → Suppliers → Types and create a type first.
I cannot see a supplier type tab I expect
Section titled “I cannot see a supplier type tab I expect”Tabs appear based on the supplier types that have been configured. If a type is missing, a Company Admin may have deleted or renamed it. Check Settings & Apps → Suppliers → Types to review the current type configuration.